Information you provide
This can include contact, reservation, driver, license, eligibility, uploaded document, and support information.
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Learn how information is used when you browse, contact Gutori, or request a vehicle rental.
This can include contact, reservation, driver, license, eligibility, uploaded document, and support information.
Payment providers process card details. Gutori may receive transaction status and information needed to administer charges, deposits, refunds, or claims.
Technical information may be used to operate the website, secure sessions, prevent misuse, and understand service performance.
Details
Information is used to provide rentals, verify eligibility, coordinate payment, support customers, prevent misuse, handle incidents, and meet legal obligations.
Information may be shared with service providers involved in booking, payment, verification, hosting, security, insurance, claims, or legal compliance when reasonably necessary.
Use the Gutori contact page or call the published support number. Do not send card numbers, passwords, or license images through ordinary email or chat.
Effective: August 29, 2026
Questions about this policy? Contact Gutori at rent@gutoriautorental.com or +1 (929) 358-8777.
This Privacy Policy describes how Gutori collects, uses, shares, and protects information when you visit our website, contact us, request service, or use our vehicle-rental and automotive services.
We may collect your name, contact details, driver’s-license details, reservation details, service requests, and communications. We may also collect information needed to verify identity, eligibility, payment arrangements, and safe administration of a rental or service appointment.
We use information to respond to enquiries; arrange rentals, TLC rentals, repairs, tire services, and appointments; verify identity and eligibility; communicate about reservations and services; coordinate payments, deposits, refunds, and claims; prevent fraud or unauthorized use; protect people, vehicles, and facilities; comply with law; and maintain our services.
We do not sell personal information. We may share information with providers that support rentals, repairs, payments, communications, hosting, security, identity verification, insurance, and claims. We may also disclose information when required by law or to protect rights and safety.
We retain information for as long as reasonably necessary for rental administration, accounting, fraud prevention, safety, claims, disputes, legal obligations, and security.
You may contact Gutori to ask about information we hold, request a correction, or ask questions about this policy. Some information is required to administer a rental or service and may need to be retained while an agreement, claim, dispute, or legal obligation remains active.
We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Privacy questions may be sent to Gutori, 126 Saint Anns Ave, Bronx, NY 10454, rent@gutoriautorental.com, or +1 (929) 358-8777.